Privacy Policy | 77judi Official Online Casino Malaysia

Last Updated: 2026-08-18

Privacy at a Glance

What we collect: Account details, identity verification, payment info, and technical device data.
Why we collect it: To manage your account, process payouts, prevent fraud, and comply with Malaysian laws.
Who sees it: Only our internal team and trusted partner service providers (payments/security).
How long we keep it: For the duration of your account life and as required by legal retention periods.
Your control: You can request access, correction, or deletion via our support channels.

1. Introduction and Scope

Welcome to 77judi. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy describes how we handle your information when you use our platform, mobile applications, and related services.

This policy applies exclusively to the services provided by 77judi. Please be aware that this policy does not extend to third-party websites, external payment gateways, or other platforms you may visit after leaving our site. We encourage you to review the privacy policies of any third-party services you interact with.

2. Personal Information We Collect

To provide a secure and seamless gaming experience, we collect the following categories of information:

Account & Identity

Information provided during registration used to establish your account, manage your profile, and ensure you meet age requirements.

Verification Documents

Documents requested for Know Your Customer (KYC) processes to verify your identity and prevent fraudulent activity.

Payment Data

Details required to process deposits and withdrawals, handled securely through our partner payment providers.

Gaming Activity

Records of your bets, winnings, transaction history, and game preferences to maintain fair play and account accuracy.

Technical Data

IP addresses, browser type, device identifiers, and operating system used to optimize site performance and detect security threats.

Support Records

Communications sent via our support channels to resolve queries and improve our service quality.

3. How We Collect Data

We gather information through three primary channels:

Directly from You: Information you provide when registering an account, filling out KYC forms, or contacting support.
Automatically: Data collected via cookies and similar technologies as you navigate our website and use our apps.
Partner Providers: Information received from our partner service providers, such as payment processors and identity verification services.

4. Why We Use Your Data

Your data is processed for the following essential purposes:

Account Management: Creating, maintaining, and securing your user profile.
Financial Transactions: Processing your deposits and withdrawals accurately and efficiently.
Compliance & Security: Verifying age and identity, preventing multi-accounting, and detecting fraudulent patterns.
Personalization: Tailoring the gaming content and offers displayed to your preferences.
Legal Obligations: Fulfilling regulatory requirements applicable to gambling operators in Malaysia.
Marketing: Sending promotional updates and bonuses, provided you have given your explicit consent.

5. When We Share Data

We do not sell your personal data to third parties. We only share information in the following circumstances:

Service Providers: With technical, payment, and verification partners who help us operate the platform.
Legal Requirements: When required by law to share data with relevant authorities to prevent crime or comply with judicial orders.
Business Protection: To protect our rights, your safety, or the safety of other users.

6. How We Protect Your Data

We implement robust security measures to safeguard your information:

Encryption: Use of industry-standard encryption protocols for data in transit.
Access Control: Strict internal policies that limit data access to authorized personnel only.
Data Isolation: Payment sensitive data is isolated and handled by secure third-party processors.
Continuous Monitoring: Active monitoring of our systems to detect and respond to potential security breaches.

7. Cookies and Tracking

We use cookies to enhance your user experience and analyze site traffic. For detailed information on the types of cookies we use and how you can manage them, please visit our Cookie Policy.

8. Your Rights

Depending on your location and account status, you have the following rights regarding your data:

Access and Correction

You may request a copy of the data we hold about you and ask for corrections to any inaccurate information.

Deletion and Portability

You may request the deletion of your account and personal data, or ask for your data to be transferred to another service.

Objection and Consent

You can object to certain processing activities or withdraw your consent for marketing communications at any time.

To exercise these rights, please contact our support team through the channels available on this site. Please note that even after an account is closed, we are required to retain certain records to comply with anti-money laundering (AML) and gambling regulations.

9. Data Retention

We retain your personal information for as long as your account remains active. Once an account is closed, we continue to store specific data only for the timeframe required by applicable law in Malaysia, specifically for regulatory compliance and legal defense.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, we will take immediate action to close the account and remove the associated personal data.

Parents or guardians who believe a minor has created an account on our platform are encouraged to report this immediately via our support channels.

11. Cross-Border Transfers

To provide our services, some of our technical and payment providers may operate outside of Malaysia. In such cases, your data may be transferred to and processed in other jurisdictions. We ensure that appropriate safeguards are in place to protect your data during these transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates will be published on this page. We recommend checking the "Last Updated" date at the top of this page regularly to stay informed about how we handle your data.

13. Contact Us

If you have any questions, concerns, or requests regarding your privacy or the handling of your personal data, please reach out to us. You can find all available communication methods on our Support Page.